Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: 10 August 2023

Thank you for choosing FRESHU. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and interact with our platform. By accessing or using FRESHU's services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

We may collect personal information, including but not limited to your name, contact details, payment information, and browsing activity when you use our website or app. This information allows us to provide you with a tailored and seamless experience.

How We Use Your Information:

We use your personal information to process orders, deliver products, manage subscriptions, and improve our services. Your information also helps us personalise your experience, send you relevant updates, and provide customer support.

Location Data Usage:

We use location to facilitate driver to fetch delivery address of the customer based on location to deliver them products on their destination. We take location of user “while using app” or “only this time” and do not take any background location.

User Controls:

User have control whether to let the location access or not.

Data Security:

We prioritise the security of your personal information and have implemented measures to protect it from unauthorised access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Information:

We may share your information with trusted partners and service providers who assist us in delivering our services. Your data may also be disclosed if required by law or to protect our rights, safety, or property.

Your Choices:

You can manage your personal information by accessing your account settings. You can update, correct, or delete certain information. You may also unsubscribe from marketing communications at any time.

Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted content. You can adjust your browser settings to manage or block cookies.

Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website.

Location Information for Freshu Driver App

In order to provide location-based services within our app, we may collect, use, and share precise location data, including the real-time geographic location of your device. This location data is collected anonymously in a form that does not personally identify you and is used by Freshu Driver App to provide and improve location-based products and services. For example, we may share your location with our partners in order to provide you with targeted content and advertising.

Your use of our app signifies your consent to such processing and usage of location data. If you do not agree to our use of location data, please do not use the location-based features. You may withdraw your consent at any time by disabling the location services settings on your device.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at

By using FRESHU's services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our platform constitutes your acceptance of these terms.

Thank you for entrusting FRESHU with your privacy.